Cheshire IT Solutions

Over the last fifteen years computers have evolved from expensive business machines for a minority to an everyday household appliance for the majority.When something goes wrong, often the first port of call is to the place where the machine was bought, and more often than not they will take it as an opportunity to sell unnecessary upgrades, unneeded software and charging silly money for the time of someone who only has a basic understanding of computer systems. At Cheshire IT Solutions we take a very different approach.

We look for the quickest and most cost effective solutions to your PC problems because we value our reputation, the loyalty of our customers who keep coming back and the additional business that word of mouth brings. Sometimes problems can be sorted out with a short chat on the phone. Sometimes the answer can be so straightforward that we don't even bother charging for the help.

If not then if you can still connect to the internet we will provide you with remote access software and log into your machine over the internet allowing us to sort the problem out there and then. When all else fails we can have an engineer at your home within a couple of hours and if the machine can't be fixed we'll leave you with a replacement computer whilst your system is fixed. We'll also make sure that it's configured for you home network and broadband connection and has your essential software installed.We can help you resolve issues such as:

• Your new system has arrived and as you put the whole thing together and plug it in you realise that you could really benefit from some advice and basic training to get the whole thing running like you want it to.
• Everything was running smoothly and suddenly your PC has slowed down and keeps crashing? Is it a trojan? Is it a virus? Has your machine been compromised by a hacker? Is there a problem with the hardware or software?
• Your machine is a few years old and you want to know whether you have to buy a completely new system, or can upgrade the system that you've got.
• How do I connect to the internet? Can I share that connection with other PCs and games consoles?
• How do I setup a wireless network and keep it safe?
• How can I share my printer and Internet connection between my home system, my kids’ systems and my business laptop?
• What IT stuff does my son/daughter need to take to University?
• I’m interested in digital imaging, but I don’t really understand the technology?
• How do I get to grips with spreadsheets/ word processing/ image editing/ presentations/ databases – maybe I need some individual tuition to help me get started?
• My PC won’t start up any more?

With our instant remote IT support technology we could potentially connect now and have your problem fixed in minutes. And for on-site computer support we have friendly, professional, locally based engineers who can normally be with you within hours.